| level | 3 |
| Processes Overview | |
| Close Claim - Context | |
| Elements Map | |
| Receive Claim - Context | |
| Determine Action - Context | |
| Implement Action - Context | |
| E Enable - Processes | |
| Tax Accounting - Processes | |
| Close Claim | Performance Gaps | ||
| Close Claim | Tax Accounting | ||
| Claim Decision | Determine Action | Close Claim | |
| Claim Record | Receive Claim | Close Claim | |
| Action Implementation Record | Implement Action | Close Claim | |