Customer Handling Performance Report
(
)
Manage business processes
Evaluate customer service operations and customer satisfaction
derived
yes
src_domain
elem-id-0767be6cdb53
src_capability
elem-id-4ca1c61ef4bc
tgt_domain
elem-id-d670a790367a
tgt_capability
elem-id-ede7d308a205
Manage Customer Service - Capabilities
Manage business processes - Context
Capabilities Overview
Evaluate customer service operations and customer satisfaction - Context
Develop and Manage Business Capabilities - Capabilities