Complaint Resolution Record
(
)
Plan and manage customer service contacts
Evaluate customer service operations and customer satisfaction
derived
yes
src_domain
elem-id-d670a790367a
src_capability
elem-id-55ce416fc37b
tgt_domain
elem-id-d670a790367a
tgt_capability
elem-id-ede7d308a205
Evaluate customer service operations and customer satisfaction - Context
Plan and manage customer service contacts - Context
Capabilities Overview
Manage Customer Service - Capabilities