Complaint Resolution Satisfaction Report
(
)
Evaluate customer service operations and customer satisfaction
Plan and manage customer service contacts
derived
yes
src_domain
elem-id-d670a790367a
src_capability
elem-id-ede7d308a205
tgt_domain
elem-id-d670a790367a
tgt_capability
elem-id-55ce416fc37b
Capabilities Overview
Evaluate customer service operations and customer satisfaction - Context
Manage Customer Service - Capabilities
Plan and manage customer service contacts - Context