Service Request
(
)
Plan and manage customer service contacts
Deliver service to customer
derived
yes
src_domain
elem-id-d670a790367a
src_capability
elem-id-55ce416fc37b
tgt_domain
elem-id-f5b738dcbdc7
tgt_capability
elem-id-77be8eafc459
Deliver Services - Capabilities
Plan and manage customer service contacts - Context
Capabilities Overview
Deliver service to customer - Context
Manage Customer Service - Capabilities