Deliver service to customer ()
tierfree
Source IDapqc-id-20003
accountability_levelExecute
Manage Customer Service - Capabilities
Evaluate customer service operations and customer satisfaction - Context
Support IT services and solutions - Context
Deliver service to customer - Context
Enable service delivery resources - Context
Capabilities Overview
Manage Information Technology - Processes
Processes Overview
Manage Customer Service - Processes
Evaluate customer service operations and customer satisfaction - Processes
Manage customer service problems requests and inquiries - Context
Deliver service to customer - Processes
Manage service delivery resource demand - Context
Manage customer complaints - Context
Manage service delivery resources - Context
Measure customer satisfaction with customer problems requests and inquiries handling - Context
Elements Map
Deliver Services - Capabilities
Manage Information Technology - Capabilities
Initiate service delivery - Context
Plan and manage customer service contacts - Processes
Manage service delivery resources - Processes
Deliver and support information technology services - Context
Deliver Services - Processes
Complete service delivery - Context
Execute service delivery - Context
Develop IT services and solution delivery strategy - Context
Plan and manage customer service contacts - Context
Deliver and support information technology services - Processes
Resource Utilization Report Deliver service to customer Manage service delivery resources
Customer Interaction Record Deliver service to customer Evaluate customer service operations and customer satisfaction
Deliver Services Deliver service to customer
Resource Provisioning Confirmation Manage service delivery resources Deliver service to customer
Service Request Plan and manage customer service contacts Deliver service to customer
IT Service Delivery Strategy Deliver and support information technology services Deliver service to customer
Initiate service delivery Deliver service to customer
Execute service delivery Deliver service to customer
Complete service delivery Deliver service to customer