Develop and manage IT customer relationships ()
tier
Source ID
accountability_level
Capabilities Overview
Manage IT customer satisfaction - Context
Processes Overview
Perform demand side management DSM for IT services - Context
Develop and manage IT customer relationships - Context
Deliver and support information technology services - Context
Manage the business of information technology - Context
Market IT services and solutions - Context
Manage Information Technology - Capabilities
Develop and manage IT customer relationships - Processes
Manage Information Technology - Processes
Deliver and support information technology services - Processes
Manage the business of information technology - Processes
Elements Map
Evaluate and communicate IT business value and performance - Context
Develop IT services and solution delivery strategy - Context
Develop IT services and solutions strategy - Context
Develop and manage IT service levels - Context
Manage Information Technology Develop and manage IT customer relationships
IT Business Value Report Manage the business of information technology Develop and manage IT customer relationships
IT Service Delivery Strategy Deliver and support information technology services Develop and manage IT customer relationships
Perform demand side management DSM for IT services Develop and manage IT customer relationships
Market IT services and solutions Develop and manage IT customer relationships
Develop and manage IT service levels Develop and manage IT customer relationships
Develop IT services and solutions strategy Develop and manage IT customer relationships
Manage IT customer satisfaction Develop and manage IT customer relationships