| Develop business strategy - Processes |
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| Manage business processes - Context |
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| Create and manage organizational performance strategy - Context |
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| Develop Vision and Strategy - Capabilities |
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| Develop Vision and Strategy - Processes |
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| Develop and Manage Business Capabilities - Capabilities |
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| Evaluate customer service operations and customer satisfaction - Context |
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| Assess KM capabilities - Context |
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| Develop and counsel employees - Processes |
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| Design the change - Context |
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| Govern and manage product service development program - Processes |
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| Formulate business unit strategies - Context |
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| Manage process performance - Context |
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| Establish and maintain process management governance - Context |
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| Measure and benchmark - Context |
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| Evaluate and manage financial performance - Context |
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| Develop and execute functional EHS program - Context |
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| Develop and counsel employees - Context |
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| Deliver Physical Products - Processes |
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| Develop and Manage Human Capital - Processes |
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| Elements Map |
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| Manage Information Technology - Processes |
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| Establish high level measures - Context |
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| Implement change - Context |
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| Manage portfolio program and project - Processes |
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| Manage enterprise quality - Processes |
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| Perform planning and management accounting - Context |
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| Produce Manufacture Deliver product - Context |
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| Develop and train employees - Context |
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| Manage Information Technology - Capabilities |
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| Evaluate strategic initiatives - Context |
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| Sustain improvement - Context |
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| Develop KM strategy - Context |
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| Perform planning and management accounting - Processes |
|
| Manage environmental health and safety EHS - Context |
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| Develop and manage enterprise wide knowledge management KM capability - Processes |
|
| Manage Financial Resources - Capabilities |
|
| Measure and benchmark - Processes |
|
| Implement and maintain the enterprise quality management system EQMS - Context |
|
| Develop business strategy - Context |
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| Define and manage process frameworks - Context |
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| Processes Overview |
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| Manage Customer Service - Processes |
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| Develop and Manage Human Capital - Capabilities |
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| Establish quality requirements - Context |
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| Manage employee performance - Context |
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| Maintain production records and manage lot traceability - Context |
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| Train and educate functional employees - Context |
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| Execute and measure strategic initiatives - Processes |
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| Manage change - Processes |
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| Develop and maintain information technology solutions - Context |
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| Manage portfolio program and project - Context |
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| Manage programs - Context |
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| Develop and Manage Business Capabilities - Processes |
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| Define processes - Context |
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| Manage Customer Service - Capabilities |
|
| Manage change - Context |
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| Deliver Physical Products - Capabilities |
|
| Evaluate customer service operations and customer satisfaction - Processes |
|
| Benchmark performance - Context |
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| Improve processes - Context |
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| Evaluate performance to requirements - Context |
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| Plan for change - Context |
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| Determine environmental health and safety impacts - Context |
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| Create IT services and solutions - Context |
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| Manage portfolio - Context |
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| Monitor and manage functional EHS management program - Context |
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| Govern and manage product service development program - Context |
|
| Manage projects - Context |
|
| Manage Financial Resources - Processes |
|
| Develop and maintain information technology solutions - Processes |
|
| Produce Manufacture Deliver product - Processes |
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| Manage product and service portfolio - Context |
|
| Manage business processes - Processes |
|
| Capabilities Overview |
|
| Develop and Manage Products and Services - Processes |
|
| System Overview |
|
| Manage non conformance - Context |
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| Develop and Manage Products and Services - Capabilities |
|
| Manage environmental health and safety EHS - Processes |
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| Develop strategic initiatives - Context |
|
| Measure customer satisfaction with customer problems requests and inquiries handling - Context |
|
| Develop and manage enterprise wide knowledge management KM capability - Context |
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| Perform quality testing - Context |
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| Evaluate process performance - Context |
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| Execute and measure strategic initiatives - Context |
|
| Manage enterprise quality - Context |
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